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Hotel Services Professional

3 weeks ago

Gold Coast, Queensland, Australia beBeeHospitality Full time $52,000 - $67,000
Transform Guest Experiences with Exceptional Service

We are seeking a high-energy individual to join our Sofitel Gold Coast Broadbeach team as a Hotel Houseperson.

Located in the heart of Broadbeach, just 200m from stunning sandy beaches, our luxurious five-star hotel embodies the perfect blend of relaxation and excitement.

Key Responsibilities:
  • Deliver memorable guest experiences through exceptional service and attention to detail
  • Liaise with the housekeeping team to ensure seamless communication and efficient operations
  • Maintain a well-stocked inventory of all amenities and housekeeping equipment
  • Collaborate with colleagues to achieve exceptional teamwork and organisation skills
  • Resolve all guest requests with efficiency and provide 5-star luxury service
  • Maintain a high-standard of cleanliness in all guest rooms and housekeeping areas
  • Ensure all housekeeping supplies are available as needed, showcasing your exceptional organisational skills
Requirements:
  • A high-energy individual with a passion for delivering exceptional results
  • Experience as a house-person or housekeeper with inventory responsibilities (preferably in a luxury hotel environment)
  • Physical fitness is essential as this is an active role
  • Able to comfortably lift 10kg
  • Safe manual handling training & experience
  • Exceptional attention to detail & organisation skills
  • Commitment to delivering a 5-star service to guests
Benefits:
  • Complimentary meal on shift
  • Employee discounts on accommodation and dining
  • Paid birthday leave
  • Personalised reward & recognition program: Earn Rewards for exceptional work - choose the rewards that suit your lifestyle
About Our Team:
  • Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
  • Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops
  • Engaging culture that celebrates teamwork and shows appreciation for excellence