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Sales and Customer Service Coordinator

1 month ago


Sydney, New South Wales, Australia Impel Management Full time

At Impel Management, we're passionate about sustainability and committed to providing innovative packaging solutions that reduce the environmental impact of disposable items. We're seeking a highly organized and driven Sales Administrator to join our dynamic sales and customer service team.

Key Responsibilities:

  • Manage the shared sales inbox and respond to customer inquiries in a timely and professional manner.
  • Process orders efficiently and accurately, ensuring seamless customer experiences.
  • Prepare and maintain sales reports for senior management, providing valuable insights into sales performance.
  • Follow up with clients to ensure satisfaction and resolve any issues promptly.
  • Provide administrative support to the sales and customer service team, ensuring seamless day-to-day operations.
  • Assist with general ad hoc duties as required, contributing to the overall success of the team.

Requirements:

  • A minimum of 2 years of experience in a similar administrative role, with a proven track record of success.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal abilities, with a passion for building strong relationships with clients and colleagues.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software, with a willingness to learn and adapt to new tools and technologies.
  • Attention to detail and ability to work in a fast-paced environment, with a focus on delivering high-quality results.
  • A passion for sustainability and a desire to contribute to environmentally conscious initiatives, aligning with our company values.

If you have the skills and experience to match this role, we encourage you to apply with an up-to-date copy of your resume, highlighting your relevant qualifications and achievements.