Customer Service Administration Officer

2 weeks ago

Forest Hill, Australia O'Brien Glass Industries Limited Full time
Customer Service Administration Officer

We are seeking a highly skilled and motivated Customer Service Administration Officer to join our team at O'Brien Glass Industries Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our customers and internal stakeholders.

Key Responsibilities:

  • Provide a high level of customer service and support to our customers through various communication channels
  • Manage and maintain accurate and up-to-date customer records and data
  • Assist with data entry and data validation to ensure accuracy and completeness
  • Perform general administrative tasks such as invoicing and scheduling
  • Support project managers with specific administrative tasks related to their assigned projects
  • Organize and communicate project details and assignments to team members
  • Serve as a liaison between team members and project managers

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Intermediate IT skills and experience with data entry and management
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Current driver's license

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading glass specialist company

About Us:

O'Brien Glass Industries Limited is a leading glass specialist company operating in 35 countries. We serve over 300,000 customers each year and are committed to providing exceptional customer service and support. We are an equal opportunity employer and celebrate diversity and inclusion in the workplace.

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