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Ambitious Customer Service Representative

3 weeks ago

Tasmania, Australia beBeeMultitasking Full time $45,000 - $60,000
Job Description:

We strive to deliver exceptional customer experiences and foster a welcoming work environment. As a Front Office Team Member, you will be part of a friendly team with opportunities for professional growth.

Responsibilities:
  • Manage room reservations across various areas
  • Perform nightly audits
  • Assist guests as a porter
  • Greet and check in guests at the front desk
Requirements:
  • Excellent communication, interpersonal, and time management skills
  • Proficiency in hotel reservation software RMS is a plus
  • Previous experience in a front office or customer service role is advantageous
  • Ability to multitask and work efficiently under pressure
  • A flexible approach to working hours over a 7-day roster, including weekends and public holidays
What We Offer:
  • Discounts on Federal Group properties
  • Delicious staff meals available per shift
  • Convenient free on-site parking
  • Additional discounts with partnering businesses