Senior AML/CTF Compliance Specialist

3 days ago

Brisbane, Queensland, Australia Credit Union Australia Full time
About the Role

As a Senior Customer Due Diligence Advisor, you will play a critical role in supporting the management of Great Southern Bank's Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) operational processes. Your focus will be on streamlining and ensuring compliance with regulatory standards.

Key Responsibilities
  • Manage and monitor procedures, processes, and delivery to ensure operational compliance with regulatory standards.
  • Lead, support, coach, and inspire a team of Customer Due Diligence Officers responsible for delivering operational AML and CTF responsibilities and obligations.
  • Provide day-to-day support for your manager and oversee team processes to ensure Great Southern Bank's ongoing commitment to being sustainably compliant with AML/CTF and broader financial crime regulatory obligations.
  • Drive the delivery of daily operational strategies, priorities, and processes, ensuring adherence by all team members.
  • Review team output to ensure compliance with policy and Customer Due Diligence obligations, providing real-time solutions when team members face challenges.
  • Conduct quality assurance for key Customer Due Diligence processes as per the AML QA guideline and lead key actions to drive quality improvement.
  • Champion the identification and implementation of process improvement initiatives.
About You
  • 3-5 years of experience in a similar role, specifically working and supporting customer onboarding and/or KYC, and/or AML/CTF management and customer contact and complaint resolution experience.
  • Demonstrated understanding of identification and verification of KYC/AML and regulatory compliance documents.
  • Experience within the Financial Services or related industry with exposure to resource planning, modelling, and scheduling, preferably with exposure to Active Operations Management (AOM).
  • Industry-related study, qualifications, and/or experience.
What's in it for You?

We want you to make an impact. You can be part of a growing and innovative organisation, with the ability to influence the people, culture, and practices of Great Southern Bank to keep us at the top of our game.

You will be able to make a bigger difference with us. While we might be a bit smaller than the majors, your circle of influence is infinitely greater. You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great help you be at your best, we provide a collaborative, flexible, and supportive working environment that helps you balance career, family, health, and the things you love doing. We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness, and lifestyle options. Read more about these exciting benefits on our careers site

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