Executive Director of Travel Operations

7 days ago


Brisbane, Queensland, Australia Flight Centre Travel Group Full time
About Flight Centre Travel Group

We are a leading travel company seeking an accomplished, strategic leader to drive the performance and growth of our My Holiday brand.

Salary & Benefits

The successful candidate will be offered a competitive salary of $120,000 - $180,000 per annum, depending on experience, plus benefits including access to our Broadbeach office and opportunities for career growth.

Job Description

As Executive Director of Travel Operations, you will oversee the performance of MH, focusing on top-line sales, employee engagement, service excellence, and adherence to company policies. Your responsibilities will include:

  • Division Leadership: Drive business growth through effective leadership and strategy execution.
  • Strategic Planning & Budgeting: Develop and implement budgetary plans and a 3-year business strategy to drive continued growth.
  • Procurement & Product Strategy: Lead procurement, delivering a diverse product range to support brand growth, and build robust supplier relationships.
  • Negotiation & Partnerships: Negotiate competitive agreements with key partners, including hotels, resorts, tour operators, and airlines.
  • Marketing & Advertising Management: Optimize advertising budgets to maximize revenue growth and customer engagement.
Required Skills & Qualifications

To succeed in this role, you will need:

  • Performance-Driven Expertise: Proven ability to set and achieve ambitious financial and operational targets.
  • Strategic Vision: Strong commercial acumen with the capacity to influence policy and guide strategic direction.
  • Leadership Excellence: Demonstrated success in leading teams, developing talent, and building strong relationships at senior management levels.
  • Communication & Collaboration: Ability to engage effectively across all levels, fostering both internal and external partnerships.
  • Broad Business Insight: Comprehensive understanding of complex business management activities, with a focus on quality, compliance, and customer satisfaction.
Benefits

In addition to the salary and benefits package, you will have the opportunity to work in a fast-growing, collaborative team that celebrates success and encourages professional growth.

Why Join Us?

This role offers the chance to shape the future of travel and lead with impact. You will be working from our stunning Broadbeach office, with access to exceptional facilities and benefits.



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