Key Workforce Program Manager

1 week ago

Melbourne, Victoria, Australia beBeeWorkforce Full time $92,800 - $110,160

We are a forward-thinking team that power two of the most iconic and loved brands. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. As a leader in the retail market, we're optimistic about our future and yours.

We're seeking a Program Manager to join our Store Operations function. This role will be the key connection between IT Corporate Systems, Store Operations, Distribution Centres, and our external partners, ensuring our workforce management platform delivers value and keeps pace with business needs.

About the Role

As a Program Manager working for us, you will:

  • Drive the ongoing optimisation of our workforce management platform across our businesses, making sure it works smoothly for stores, DCs and support teams.
  • Manage product updates and releases, reviewing impacts, coordinating testing, and ensuring seamless rollouts.
  • Partner with stakeholders to prioritise workloads, capture requirements, and manage system change requests.
  • Oversee user adoption by developing training materials, guiding teams, and monitoring compliance across the business.
  • Lead continuous improvement initiatives, identifying opportunities to enhance functionality and streamline operations.

Requirements

To be successful in this role you'll have:

  • Experience in program or project management, ideally with exposure to workforce management systems.
  • A strong understanding of store operations and rostering, plus the ability to engage with frontline teams.
  • Experience in training facilitation, change management, and process improvement.
  • Strong communication skills, with the ability to interpret technical detail and turn it into clear, practical guidance.
  • The drive to challenge the status quo and deliver better outcomes for teams and customers.

What We Offer

We offer flexible hybrid working options, a team member discount card, access to exclusive discounts and benefits, inclusive parental leave, a dynamic learning and support program, great career opportunities, and more.

Why Join Us?

We are a dynamic and growing organisation that values its employees and offers a range of benefits and opportunities for growth and development.

Contact Information

LI-Hybrid

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