Veterans Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeVeteran Full time $72,000 - $96,000

About Mates4Mates

Mates4Mates is a leading veteran charity recognised nationally for providing progressive, integrated support and rehabilitation programs for veterans who have been impacted by service, and their families.

With over 27,100 face-to-face and online connections provided each year by our staff across Australia, veterans and their families are supported to connect, recover, and move forward after service-related injuries.

The Role:

You will work within a team and be responsible for supporting service delivery programs and activities to ensure more veterans and their families can access services to meet their individual needs.

Main Responsibilities:

  • Actively engage with our veterans and their families to ensure they receive high levels of supportive engagement when accessing our services.
  • Design and implement social and community connection activities as part of our holistic approach to positive health outcomes.
  • Represent us at external events to promote awareness of our holistic approach to veteran and family support and recovery.

Essential Requirements:

  • A history of training and/or service in the ADF or a close connection; or demonstrated experience working with current or ex-service personnel in a similar role.
  • High levels of self-awareness and ability to adjust your communication style to suit your audience.
  • Ability to maintain a calm and professional approach when supporting clients who may be experiencing mental and physical health issues.
  • Flexibility in approach to work when unplanned demands of client needs conflict with meeting deadlines.
  • Strong computer skills, including the use of web-based platforms and social media.

Desirable Requirements:

  • Previous experience delivering social or community support services.
  • Understanding of risk assessments and completion of relevant documentation and reporting.

What We Offer:

  • A competitive remuneration package.
  • Six weeks annual leave plus public holidays.
  • Supportive management and team.
  • Participation in our Staff Wellbeing Program.
  • Professional development opportunities.

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