Operations Management Specialist

3 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $75,000 - $123,456

As a key player in our Business Operations team, you will be responsible for creating a seamless experience in both pre- and post-sales engagement support.

About the Role

This role requires effectively providing quality control and governance and setting high standards in all facets of recurring customer billing.

The critical focus is to assist in validating that billserve requests & approvals are in line with customer requests and business requirements as well as ensuring the correct cost and sell allocation in respective internal and external costs, reconciliation & consumption reports.

This includes inspecting and accurately allocating AP invoices from the Cloud and IMC workflow promptly.

You will also assist with all new customers onboarding from a billing requirements perspective and ensure existing contract renewals accurately reflects contractual obligations.

Additionally, you will create and run month end CSP automated billing process.

Scope of the Role
  • Assist Governance team in PCI related activities
  • Generating requisition request and purchase orders for internal use as required
  • Month end activities such cross charge report and Cloud accruals
  • Assist in CPI uplift process such as sending customer notification letters, liaising with internal stakeholders for CPI calculations, billserve approval
  • Effectively manage the influx of AP invoices from the Cloud and IMC workflow to ensure invoices are inspected and accurately allocated promptly
  • Assist with all new customers onboarding from a billing requirements and existing contract renewals accurately reflects contractual obligations
  • Creating and run month end CSP automated billing process
Requirements

We are looking for someone who has experience working with cross functional teams and is a natural at stakeholder management.

They should have the ability to foster effective working relationships across different levels.

A background in IT industry and understanding of IT product and sales life cycle is highly preferred.

We offer a supportive team environment where collaboration and support from your leaders and peers is the norm.

We'll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customers we support.

Flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

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