Estée Lauder Counter Manager

2 weeks ago

Perth, Western Australia Estée Lauder Companies Full time

Position Overview:

We are seeking a highly motivated and results-driven Store/Retail/Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. Ideal candidates will possess strong leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for you to take on a key leadership role in our beauty business. As a Store/Retail/Counter Manager, you will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.

You will have the opportunity to develop your skills in business planning, consumer insights, event management, customer relationship management, and front-line marketing. Our company culture values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key Responsibilities:

  • Proven retail management experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office

Job Requirements:

  • Proven retail management experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office

What We Offer:

  • Progressive career opportunities
  • Outstanding training and development
  • Competitive remuneration and benefits package

Location: Asia Pacific, AU, WA, Perth

Job Type: Standard

Schedule: Part-time

Shift: 1st (Day) Shift

Job Number: 2219020

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