Beauty Store Manager
4 weeks ago
As a Counter Manager, you will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. You will lead a high-performing team, providing coaching and development opportunities to ensure they reach their full potential.
This role offers a unique opportunity to be part of a dynamic team, working closely with field executives and senior managers who have progressed from entry-level positions within the company. You will have exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, providing a solid foundation for career growth within the Beauty Industry.
Key Responsibilities:
- Develop and execute business plans to drive sales and customer growth
- Lead and coach a team of Sales Associates to achieve sales and customer service targets
- Provide exceptional customer service and relationship management
- Manage in-store events and promotions to drive sales and customer engagement
- Collaborate with field executives and senior managers to ensure alignment with company goals and objectives
Requirements:
- Proven retail management experience, preferably in cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience, including sales and customer service target setting, analysis, and staff scheduling
- Previous retail operations experience, including inventory management, facilities management, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience in creating and executing in-store events
- Ability to work flexible retail hours, including days, nights, weekends, and special events
- Previous experience with retail point-of-sale software
Job Details:
- Job Type: Standard
- Schedule: Part-time
- Shift: 1st (Day) Shift
- Job Number: 2219020
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