Beauty Store Manager

4 weeks ago


Perth, Western Australia Estée Lauder Companies Full time
Estée Lauder - Counter Manager - Myer Morley - Part-TimePosition Overview: We are seeking a seasoned retail professional to lead our team of Sales Associates in achieving sales, customer service, and operational targets.

As a Counter Manager, you will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. You will lead a high-performing team, providing coaching and development opportunities to ensure they reach their full potential.

This role offers a unique opportunity to be part of a dynamic team, working closely with field executives and senior managers who have progressed from entry-level positions within the company. You will have exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, providing a solid foundation for career growth within the Beauty Industry.

Key Responsibilities:
  • Develop and execute business plans to drive sales and customer growth
  • Lead and coach a team of Sales Associates to achieve sales and customer service targets
  • Provide exceptional customer service and relationship management
  • Manage in-store events and promotions to drive sales and customer engagement
  • Collaborate with field executives and senior managers to ensure alignment with company goals and objectives

Requirements:
  • Proven retail management experience, preferably in cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including sales and customer service target setting, analysis, and staff scheduling
  • Previous retail operations experience, including inventory management, facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience in creating and executing in-store events
  • Ability to work flexible retail hours, including days, nights, weekends, and special events
  • Previous experience with retail point-of-sale software

Job Details:
  • Job Type: Standard
  • Schedule: Part-time
  • Shift: 1st (Day) Shift
  • Job Number: 2219020


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