Access Enabler

4 weeks ago

Coffs Harbour, New South Wales, Australia MA MISSION AUSTRALIA Full time
About the Role

We are seeking a highly skilled and compassionate Access Enabler to join our team at Mission Australia. As an Access Enabler, you will play a vital role in supporting individuals with severe and persistent mental health conditions to access and navigate the National Disability Insurance Scheme (NDIS).

Key Responsibilities
  • Build strong relationships with clients and their support networks to understand their needs and goals.
  • Develop and review client recovery and goal plans every three months to ensure effective support.
  • Conduct assessments and gather information to support clients' eligibility for the NDIS.
  • Work with clients to complete NDIS forms, gather evidence, and submit documentation.
  • Engage with NDIA regional contacts to support client transitions and ensure seamless service delivery.
  • Transition clients not eligible for the NDIS to other services, ensuring continuity of support.
  • Collaborate with Program Manager, Peer Advocates, and team members to maintain partnerships with stakeholders and ensure integrated program delivery.
  • Attend regional meetings to stay informed about program developments and best practices.
  • Participate in quality and improvement initiatives to enhance service delivery and client outcomes.
  • Provide reporting and information to PSP management to inform program decisions.
Requirements for Success
  • Relevant tertiary qualifications in mental health or a related field.
  • Significant experience in mental health recovery-oriented services, including facilitating multi-disciplinary coordinated planning.
  • Experience working with individuals with psychosocial disability and supporting NDIS access.
  • Strong interpersonal, negotiation, conflict resolution, and partnership-building skills.
  • Excellent written and verbal communication, administrative, and technology skills.
  • Proficient time management and adherence to recovery-oriented practices.
  • Understanding of mental health service systems, policies, and legislation.
  • Personal experience managing recovery from a mental health condition (lived experience) is desirable.
  • Developing knowledge of relevant legislative requirements.
  • Understanding of Trauma-Informed Care principles.
About Mission Australia

Mission Australia is a leading provider of social services, dedicated to helping Australians in need. We are committed to creating a diverse and inclusive working environment, where everyone feels valued and supported. Our innovative and inclusive culture will ensure you feel valued as you help Australians in need and develop in your career.

What We Offer
  • Not-for-profit salary packaging, reducing your tax.
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities.
  • Extra leave available, including an additional public holiday, additional annual leave day on your work anniversary, and the opportunity to purchase further annual leave.

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