
Education Relationship Specialist
2 weeks ago
Job Description:
The Education Relationship Specialist will be the primary point of contact for educational institutions, providing exceptional customer service and support to ensure a seamless user experience.
About the Role:
This role is ideal for individuals with a passion for education and a strong background in relationship building. The successful candidate will have excellent communication skills, be able to work independently, and have a proven track record of delivering results in a fast-paced environment.
Key Responsibilities:
* Establish and maintain strong relationships with educational institutions, ensuring their needs are met and expectations exceeded.
* Provide timely and effective support to customers, addressing queries and concerns promptly and professionally.
* Collaborate with internal teams to resolve issues and implement solutions that meet customer needs.
* Conduct training sessions and workshops to educate customers on product features and best practices.
Requirements:
* Bachelor's degree in Education or related field.
* 2+ years of experience in customer-facing roles, preferably in the education sector.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong problem-solving and analytical skills.
Benefits:
* Competitive salary range: A$85,075 - A$103,895 per year.
* Opportunity to work with a dynamic and growing organization.
* Professional development and growth opportunities.
What We Offer:
We welcome applications from diverse candidates who share our passion for education and customer service. If you're a motivated and results-driven individual looking for a challenging and rewarding role, please submit your application.
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