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Customer Service and Administration Liaison

2 months ago


Territory of Ashmore and Cartier Islands, Australia Bradnam's Windows and Doors Full time
About the Role

Bradnam's Windows and Doors is seeking a highly skilled and customer-focused individual to join our team as a Customer Service and Administration Representative in Ashmore.

This is an exciting opportunity to provide exceptional customer service and administrative support to our growing department.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and contribute to sales targets;
  • Develop and maintain in-depth knowledge of Bradnam's products and stay up-to-date with current building codes;
  • Identify areas for improvement in sales processes and implement changes to enhance customer experience;
  • Collaborate with the credit department and support fellow customer service team members;
  • Adhere to safe work practices and comply with all site requirements;
Requirements
  • Previous administration experience in a customer-facing role;
  • Positive attitude and commitment to safe work practices;
  • Excellent communication and teamwork skills;
  • Ability to work independently and as part of a team;
What We Offer
  • Job security with a family-owned company;
  • Opportunities for development and career growth within Bradnam's Group nationally;
  • Employee discounts on Bradnam's windows and doors;
  • 17.5% Annual Leave Loading;
  • Collaborative leadership team who lead by example;