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Customer Service and Administration Liaison
2 months ago
Bradnam's Windows and Doors is seeking a highly skilled and customer-focused individual to join our team as a Customer Service and Administration Representative in Ashmore.
This is an exciting opportunity to provide exceptional customer service and administrative support to our growing department.
Key Responsibilities- Provide timely and effective responses to customer inquiries and contribute to sales targets;
- Develop and maintain in-depth knowledge of Bradnam's products and stay up-to-date with current building codes;
- Identify areas for improvement in sales processes and implement changes to enhance customer experience;
- Collaborate with the credit department and support fellow customer service team members;
- Adhere to safe work practices and comply with all site requirements;
- Previous administration experience in a customer-facing role;
- Positive attitude and commitment to safe work practices;
- Excellent communication and teamwork skills;
- Ability to work independently and as part of a team;
- Job security with a family-owned company;
- Opportunities for development and career growth within Bradnam's Group nationally;
- Employee discounts on Bradnam's windows and doors;
- 17.5% Annual Leave Loading;
- Collaborative leadership team who lead by example;