Customer Success Advocate

Job SummaryThe Customer Success Advocate will play a critical role in ensuring customer satisfaction and loyalty. This involves proactively identifying customer needs, providing personalized support, and driving long-term relationships.ResponsibilitiesDevelop and maintain strong relationships with customers through regular communication and issue...

**Company Overview**Institut Straumann AG is a leading company in the dental industry, dedicated to providing innovative solutions for dentists and patients. Our products and services are designed to help customers achieve their goals and improve patient outcomes.We are committed to excellence and strive to deliver the highest level of quality and customer...

At Advanced Personnel Management, we're seeking an exceptional Customer Success Advocate to join our team. As a key member of our organization, you will play a vital role in driving customer satisfaction and adoption of our innovative solutions.Company OverviewWe pride ourselves on building technology for the future of communication that creates richer...

We're looking for a Customer Success Advocate to join our Google Cloud Platform team. As a key player in helping customers transform and build what's next for their business, you'll have the opportunity to make a significant impact.About the Job:The Google Cloud Platform team helps customers leverage the full stack of cloud technology, from infrastructure to...

About This Opportunity\At Procore Technologies, Inc., we are committed to delivering exceptional customer experiences. To achieve this, we need talented professionals who can drive the success of our strategic commercial customers.\As a Customer Success Advocate for Commercial Clients, you will play a critical role in ensuring our customers get the most out...

In this full-time Information Technology role, you will be the first point of contact for customers seeking assistance with Firmable's platform. As a technical expert, you will provide high-quality support, share valuable insights, and troubleshoot issues to ensure customer success.Key ResponsibilitiesProvide technical support via various channels, including...

Plexus Services Pty is a leading provider of innovative legal technology solutions. As a fast-growing global business, we're on a mission to transform the value of legal services.Our products are already loved by over 200 of the world's leading brands, including L'Oréal, Woolies, Coca-Cola, Lion, and Nike. With big plans for our future, incorporating AI to...

Account ManagementThe Keystone Success Manager (KSM) is responsible for managing customer accounts, including:Scheduling regular service review meetings.Providing data management assistance to help customers optimize their install base.Generating lifecycle management reports to notify customers of EOS and service contract expiry dates.Maintaining accurate...

You are applying for the position of Customer Success - ANZ for company Soprano Design. Please fill in your details below to submit an application for this position.This position is located in: MelbourneSoprano's flagship product, Soprano Connect, is an innovative award-winning CPaaS platform that helps customers to strategically integrate email, SMS, voice,...

**About the Role**This Customer Advocate Specialist position is an exciting opportunity to work in a collaborative and challenging environment, driving positive outcomes for customers. The ideal candidate will possess a strong understanding of digital platforms and customer self-service channels, as well as exceptional customer service skills.The key...

About the RoleAs a high-growth tech company, Phocas Ltd sells software in a competitive global market. The work is not easy, but it's interesting and super fun. As the Customer Success Consultant, your primary purpose is to ensure our customers get, and keep getting value from their investment in Phocas. You strive to retain our customers, turn them into...

Key ResponsibilitiesServing as the primary relationship owner for a portfolio of Visory customers, you will ensure high satisfaction, strong retention, and revenue growth. You'll identify opportunities for service expansion and upsell opportunities within the customer's financial back-office needs. Additionally, you'll serve as a customer advocate, providing...

Radius Telematics is a leading provider of telematics solutions, serving a wide range of customers across various industries.About the JobThis is an exciting opportunity to join our team as an Account Growth Specialist, where you'll play a key role in driving business growth and expansion.Your primary responsibilities will include:Developing and executing...

We're Looking for Someone WhoHas 3+ years of experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute. They should have a self-motivated individual with a diverse skill set and a positive attitude to thrive in our fast-paced environment.The ideal candidate will bring proficiency in Microsoft Suite, customer...

Bellis Australia is seeking an experienced Sales Representative and Customer Advocate to join our team. The ideal candidate will have strong customer service skills and the ability to effectively communicate with customers.The successful candidate will be responsible for:Selling Bellis Australia's products and services to customers and developing...

As a high-growth tech company, Phocas Ltd is always looking for talented individuals to join our team. We are currently seeking an experienced Customer Success Consultant to ensure our customers get, and keep getting value from their investment in our software.The primary purpose of this role is to retain our customers, turn them into advocates for Phocas,...

At SquareTrade Australia, we're committed to delivering exceptional customer experiences and driving innovation in the consumer electronics insurance industry. As a Senior Customer Advocate, you'll play a critical role in shaping our customer-centric approach and leading cross-functional projects to enhance the customer journey.About the RoleThis position...

About the Role:We are seeking a skilled Customer Experience Advocate to join our team. As a key contact point between manufacturing, customer service teams, and third-party fulfillers, you will identify and mitigate manufacturing issues that impact our customers.Key Responsibilities:Cultivate positive working relationships with collaborators as a...

About the OpportunityWe're seeking a talented and experienced professional to fill the role of Logistics Customer Advocate. As a member of our Resources & Industrials team, you'll be responsible for delivering high-quality service to our key account customers, ensuring their needs are met and exceeded.Your key responsibilities will include:Providing...

The Insurance Customer Advocate will be responsible for providing exceptional customer service to our health insurance members. This includes resolving queries and complaints in a timely and professional manner, as well as maintaining accurate records and reporting on performance metrics.Key Requirements:Minimum of 6-12 months recent Contact Centre...