Customer Success Advocate

2 weeks ago


Melbourne, Victoria, Australia Google Full time

We're looking for a Customer Success Advocate to join our Google Cloud Platform team. As a key player in helping customers transform and build what's next for their business, you'll have the opportunity to make a significant impact.

About the Job:

The Google Cloud Platform team helps customers leverage the full stack of cloud technology, from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers see the benefits of our technology come to life. In this role, you'll work closely with the business team to introduce Google Cloud to our customers, helping them understand the potential of our platform and develop creative solutions to solve real-world business issues.

You'll be responsible for assessing workloads for migration, planning the necessary steps, and coordinating migration processes. Your expertise in cloud native architecture and customer-facing roles will enable you to drive progress, solve problems, and mentor more junior team members.

  • Develop and recommend cloud solutions and architectures that meet customer needs and drive business growth.
  • Collaborate with the business team to identify and qualify business opportunities, understand customer technical objections, and develop strategies to resolve technical blockers.
  • Promote Google Cloud products and services to customers and partners, identifying and qualifying business opportunities and developing creative solutions to meet customer needs.


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