
Customer Retention Specialist
7 days ago
We are seeking a skilled and confident negotiator to maintain customer relationships and reduce churn. This role requires experience in account management and the ability to handle difficult conversations.
- Key Responsibilities:
- Retain customers by addressing their concerns and improving their experience
- Proactively contact customers with outstanding debt to reduce the number of customers owing funds
- Manage canceled customers and outbound activity to reactivate accounts where possible
- Answer billing and subscription queries to maintain high customer satisfaction
- Maintain a high volume of outbound activity to nurture meaningful relationships with customers
- Optimize customer experience by effectively utilizing the CRM
Career progression and increased basic salary achievable by reaching revenue, retention, and account reactivation targets
Earn uncapped commission through a customer satisfaction approach
Total benefits package includes 20 days paid holiday plus bank holidays and superannuation
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Customer Retention Specialist
3 days ago
Brisbane, Queensland, Australia beBeeRetention Full time $60,000 - $100,000About the Position:">To support our business growth strategy, we are seeking an experienced Customer Retention Specialist to join our team in Brisbane.Key Responsibilities:">- Embody a customer-centric approach in all aspects of the role and responsibilities.- Report directly to the QLD/VIC/TAS Field Sales Manager- Effectively manage Account Manager...
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Customer Retention Specialist
7 days ago
Brisbane, Queensland, Australia beBeeCustomer Full time $72,000 - $99,000We are seeking a dynamic and customer-focused professional to join our team as a Customer Retention Specialist.This is an exclusively inbound role where you will receive and address customer inquiries without engaging in outbound dialing. In this fast-paced environment, each day brings new challenges, and you will be part of a collaborative team that...
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Career Opportunities in Customer Retention
7 days ago
Brisbane, Queensland, Australia beBeeRetention Full time $90,000 - $120,000Customer Retention RoleThe role of a Customer Retention Specialist is pivotal in driving an exceptional customer experience and fostering career growth within the lending sector.
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Retention Specialist
7 days ago
Brisbane, Queensland, Australia Westpac Group Full timeLocated in Brisbane CBD- Drive excellent customer experience- Grow a career within lending**How will I help?**You'll be working within a team of Retention Specialists to help retain customers who have chosen Westpac for their home lending needs. You will use your strong operating rhythms and practices to connect with customers and track retention performance...
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Retention Specialist
1 week ago
Brisbane, Queensland, Australia Westpac Full timeFull time permanent position based in Brisbane- Drive excellent customer experience Grow a career within lending**How will I help?**You'll be working within a team of Retention Specialists to help retain customers who have chosen Westpac for their home lending needs. You will use your strong operating rhythms and practices to connect with customers and track...
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Customer Service
2 weeks ago
Brisbane, Queensland, Australia beBeeRetention Full time $90,000 - $120,000Customer Interaction Manager RoleThis position is focused on delivering high-quality customer experiences through proactive issue resolution, service promotion, and retention strategies.Main Responsibilities:Proactively manage the 'at-risk' customer process to ensure timely resolutions and long-term relationships.Align profit margins with regional...
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Customer Retention Strategist
1 week ago
Brisbane, Queensland, Australia beBeeLoyalty Full time $110,000 - $140,000About our organizationWe are a purpose-driven company that connects people with disability and older Australians to independent support workers.We believe in technology as an enabler and are driven by helping customers attain better outcomes. We're part of the Attain Healthtech Group of companies, which includes HomeMade, Mable, Leap in and Mable...
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Brisbane, Queensland, Australia beBeeCustomerSuccess Full time $80,000 - $120,000Customer Success ProfessionalWe are seeking a skilled and dedicated customer success professional to join our team. In this full-time remote role, you will be responsible for ensuring customer satisfaction, enhancing customer retention, and building strong relationships with clients.Analyzing customer data to identify trends and areas for...
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Customer Retention Coordinator
2 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeCustomer Retention Coordinator jobs in Logan C...Explore Company Reviews - Search for jobs , post your resume, & research companies on Indeed today Search for job ...Customer Service ManagerArcherfield, Queensland Mygration Pty LtdPosted 11 days agoJob DescriptionLocation: rcherfield, QLD, 4108Full-Time: Immediate startbr>Job Title: Customer Service...
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Marketing Retention Specialist
1 week ago
Brisbane, Queensland, Australia beBeeRetention Full time $90,000 - $123,456Job TitleCustomer Engagement ManagerAbout the PositionThis is an exciting opportunity to drive customer retention and engagement through data-driven marketing strategies.The successful candidate will have hands-on experience with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and data extensions. They will design and deliver...