Culturally Sensitive Healthcare Support Assistant

10 hours ago

Chermside, Queensland, Australia beBeeCare Full time $45,000 - $56,120
Primary Health Care Trainee Role

We are seeking a motivated and enthusiastic individual to join our team as a Primary Health Care Trainee. This is an entry-level position with opportunities for growth and development under the supervision of experienced health professionals.

The successful candidate will be responsible for providing exceptional patient care, meeting and greeting clients as the first point of contact, attending to phone calls and messages in accordance with our triage process, booking appointments using our MMex system, maintaining specialist calendars, and ensuring all correspondence related to GP referrals is scanned and filed appropriately.

  • Meet and greet clients as the first point of contact.
  • Attend to all phone calls and messages in accordance with our ATSICHS Triage process.
  • Book appointments using the MMex system.
  • Maintain specialist calendars.
  • Ensure all correspondence related to GP referrals is scanned and filed in the appropriate patient chart.

This role offers a supportive and friendly environment, where you can grow personally and professionally. As a valued member of our team, you will have access to training and development opportunities, including the potential to obtain a Certificate III in Business Administration upon completion.

The ideal candidate will possess excellent communication skills, be able to work independently or as part of a multi-disciplinary team, and have a willingness to learn and adapt to new situations. You must also identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).

Requirements:

  • You must identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
  • Sound knowledge of Microsoft Suite Applications.
  • A current and valid National Police Check.

Key Requirements:

  • Sensitivity and effective communication with Aboriginal and Torres Strait Islander People.
  • Ability to work independently, under guidance or direction, and within a multi-disciplinary team.

Benefits include a competitive salary package, opportunities for professional growth and development, and a supportive work environment. If you are passionate about working in healthcare and making a positive difference in the lives of others, please apply for this exciting opportunity today

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