Luxury Hotel Front Office Professional

1 week ago

Surfers Paradise, Queensland, Australia Marriott Full time

Welcome to Marriott International, where we are dedicated to delivering exceptional guest experiences and creating unforgettable moments. Our team of hospitality professionals is committed to exceeding our guests' expectations and providing them with a truly unique and personalized experience.

As a Guest Service Agent with Marriott International, you will be the face of our hotel, responsible for greeting and welcoming guests, managing the front desk, and providing exceptional service to ensure that every guest feels valued and cared for.

We are seeking a highly motivated and customer-focused individual who is passionate about delivering outstanding service and has a strong background in hospitality or customer service. The ideal candidate will have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and be committed to providing a world-class experience for our guests.

In this role, you will have the opportunity to develop your skills and knowledge in areas such as:

  • Front office operations and management
  • Customer service and relationship building
  • Communication and teamwork

You will also have access to ongoing training and development opportunities, including classes on topics such as customer service, conflict resolution, and time management. Our goal is to provide you with the tools and support you need to succeed in your role and achieve your career goals.

The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off, to name a few.

Marrriott International is an equal opportunity employer committed to diversity and inclusion. We believe that our differences are what make us stronger, and we strive to create a workplace culture that values and respects all individuals.

About the Company

Marriott International is a global hospitality company with over 135 luxury hotels around the world. We are known for our commitment to quality, innovation, and excellence in everything we do. Our brands include JW Marriott, Marriott Hotels, and more.

About the Role

This is a full-time position, working Monday through Friday, with rotating shifts. You will be required to work weekends and holidays as needed. The successful candidate will have a high school diploma or equivalent, and at least one year of experience in a front office or customer service role. A degree in hospitality or a related field is preferred but not required.

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