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Customer Service Officer
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Customer Service Representative
2 months ago
Beacon Lighting is Australia's leading specialist retailer of lights, ceiling fans, and light globes, with over 120 stores nationwide. We're driven by a passion to improve the homes and lives of our customers by creating innovative and environmentally friendly products.
The RoleWe're seeking a Customer Care guru to join our team at our Store Support Centre in Derrimut. This role involves responding to customer enquiries related to after-sales services, arranging repairs or replacements under warranty, and providing exceptional customer service.
About YouTo succeed in this role, you'll need:
- Strong decision-making skills
- Excellent communication and organisational abilities
- Ability to work independently and as part of a team
- Intermediate computer skills
- Demonstrated customer service skills
In return for your hard work, we offer a competitive salary package, generous product discounts, and a supportive team culture. This role also offers flexible working arrangements, enabling significant time working from home. As an ASX-listed company, we've been constantly evolving and striving for success for over 50 years.
