
Business Process Manager
1 day ago
Job Summary
">We are seeking a Governance Analyst to provide broad support to our Group Life & Retirement business unit. The successful candidate will assist in documenting, developing, and delivering operational frameworks and business processes across the business unit.
">About the Role
">This is an exciting opportunity to join a supportive team and make practical recommendations to ensure risks are managed appropriately. You will contribute to building a culture that values compliance and risk awareness, enabling us to maintain high standards as we grow.
">Key Responsibilities
">- ">
- Support the development of a centralized framework and tools to manage annual attestations, partner insurer questionnaires, and other contractual obligations for the business unit.">
- Coordinate with internal stakeholders across TAL to facilitate training and information sessions on existing or new initiatives.">
- Contribute to the development, implementation, and maintenance of operational risk control registers in collaboration with the Line 1 Risk team.">
- Document process flow diagrams and change impact summaries for key business processes and stakeholder areas.">
- Coordinate and conduct business requirements workshops with internal stakeholders and provide business process training to the Group Partnerships team.">
- Create and maintain a comprehensive catalogue of business processes, process flows, and definitions.">
- Prepare monthly Risk Committee reports and packs as required.">
Requirements
">- ">
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).">
- Experience with Microsoft Lists, Power BI, Visio, and SharePoint.">
- Proven ability to lead and deliver multiple concurrent projects.">
- Experience in coordinating work across enterprise functions, including engagement with senior leaders.">
- Ability to identify and implement continuous process improvements and operational efficiencies.">
- High-level organizational and administrative skills, with the ability to manage large volumes of information from diverse stakeholders.">
- Exceptional communication skills, both written and verbal, including presentation skills.">
Benefits
">TAL is committed to inclusion and supporting the career growth of our diverse workforce. We welcome applications from people with diverse experiences, perspectives, and backgrounds.
">As part of the recruitment process, several checks may be conducted to demonstrate your eligibility for a role at TAL.
">Everyone at TAL has a responsibility to do the right thing and is accountable for their conduct.
">Working at TAL
">We strive to find the best outcomes for customers and partners and value working together to find the best solutions for problems.
">We invest in our people and partnerships and offer exclusive industry accreditation and learning experiences.
">We aim to create a culture that values compliance and risk awareness, enabling us to maintain high standards as we grow.
">Career Growth
">TAL offers opportunities for career advancement and professional growth, and we encourage our employees to take ownership of their careers.
">We have a range of employee programs and resources available to support career development and progression.
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