Business Process

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Join to apply for the Business Process & Governance Lead role at Fulton Hogan

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National Senior Talent Acquisition Advisor

Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples' courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don't stand still - there are always opportunities to do more and do better.

• Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, the Australian Water Association, WaterAid, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.
• Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy.
• Want to help us better the communities we live and work in? Our purpose of creating, connecting, and caring for communities is more than a saying to us - it's a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way You'll find us partnering with local and national community groups, like Clontarf Foundation, Black Dog Institute, and Soldier On, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry.
• Do we offer a 'competitive' salary package? Of course Speak to our Talent Acquisition or People & Culture team to learn more.

What's on offer?
We wish to complement our existing team with an experienced Business Process & Governance Lead for our Water Projects within our Fulton Hogan Utilities business. We are recruiting for the West Region Delivery Team delivering critical infrastructure projects across Sydney Waters assets. This is a fantastic opportunity for you to drive your career further, and gain industry relevant experience, with on-the-job skill development/coaching offered throughout. We offer excellent employee benefits and pathways for further growth.

In this role you'll be responsible for:

• Establishing and maintaining a clear framework for process governance, including documentation, version control, ownership, and accountability, ensuring all processes are mapped out in required systems e.g. ProMapps
• Leading assurance activities such as internal audits, maturity assessments, and compliance reviews, coordinating closely with the Risk team to monitor adherence to core processes and risk controls
• Identifying process inefficiencies, duplication, and gaps through operational review, assurance activity, and team feedback
• Facilitating continuous improvement workshops to engage functions in identifying and implementing enhancements
• Owning the design, structure, and governance of regional reporting frameworks, ensuring alignment with business priorities, risk frameworks, and process maturity
• Leading, driving and championing the implementation of new or updated processes with a structured approach to engagement, communication, and behavioural change
• Developing supporting tools, guides, and training content to ensure change is adopted consistently.

How you'll connect to the role:

• Proven experience in process improvement, governance, or operational assurance with strong understanding of change management
• Experience leading process documentation and business transformation initiatives
• Skilled in facilitating workshops, engaging stakeholders, and driving cultural change
• Ability to turn operational data into insights that inform action and create clear, meaningful, and impactful presentations and reports
• Interpreting and identifying value-add opportunities that drive continuous improvement
• Excellent communication, documentation, and visualisation skills
• ProMapps Experience (preferred but not essential).

Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone. If our values resonate with you, please submit an application for the position. If you're not sure that you meet 100% of the selection criteria, that's okay, we would still like to hear from you and potentially discuss how your skills could be utilised at Fulton Hogan.

For 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in every kind of weather and environment, creating, connecting, and caring for communities across Australia and New Zealand.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionOther, Quality Assurance, and Strategy/Planning
• IndustriesUtilities

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