Claims Management Specialist

1 month ago

Town of Cottesloe, Australia AU047 JLT Risk Solutions PTY LTD Full time

Job Summary:

We are seeking a Senior Claims Consultant to join our high-performing team of consultants. As a key member of our team, you will support the General Claims Manager in the delivery of claims determination and data management for the provision of an efficient and effective Claims Management service to our clients.

Key Responsibilities:

  • Undertake technical claims management of general claims (liability, property and motor), under the direction of the Manager, General Claims and in accordance with claim management guidelines.
  • Instruct and liaise with external lawyers and investigators for litigated claims.
  • Make determinations on response of policies to claims received from our clients.
  • Attend Court mediations / pre-trial conferences and instruct lawyers in resolving claims.
  • Represent clients in Minor Case proceedings.
  • Assist as required, Portfolio Manager and Manager, General Claims with the preparation, monitoring and analysis of claims data.
  • Identify and pursue all opportunities of achieving appropriate risk advice and timely claim resolution for civil liability claims, to achieve effective financial outcomes.
  • Provide administrative and claim management support in a team environment as required.
  • Onsite Client Servicing – Delivering of results and recommendations, as required.

Requirements:

  • Experience in claims management across the Liability, Property or Motor space.
  • Ability to communicate effectively and professionally with various stakeholders.
  • Detailed oriented with excellent organisation skills for handling claims documentation.
  • A proactive team player who can work independently and lead by example.

About Us:

AU047 JLT Risk Solutions PTY LTD is a leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, we serve commercial and individual clients with data-driven risk solutions and advisory services. We are committed to creating a diverse, inclusive and flexible work environment, and we aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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