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Correspondence Officer

2 months ago

Brisbane, Queensland, Australia Public Sector People Full time
About the Role

We are seeking a highly skilled Correspondence Officer to join our team on a full-time temporary basis. As a key member of our organization, you will play a pivotal role in shaping the communication landscape of our department.

Key Responsibilities
  • Drafting Correspondence: Craft articulate responses to Ministerial and Executive correspondence, ensuring precision, compliance with style guides, and meeting strict deadlines.
  • Liaison and Coordination: Collaborate closely with senior managers to formulate responses, coordinating approvals to ensure timely completion of correspondence.
  • Analytical Expertise: Bring forth high-level analytical and problem-solving skills, exercising initiative and sound judgment to develop innovative solutions in a dynamic work environment with conflicting deadlines and priorities.
  • Workflow System Support: Provide expert advice and support to staff in the utilization of the Correspondence Workflow System and associated tools, templates, and guidelines.
  • Record Keeping: Ensure compliance with record-keeping standards, managing information effectively to enable informed decision-making.
  • Stakeholder Management: Establish and maintain effective relationships with senior executives, key contacts, and stakeholders, ensuring the professional image of our organization is upheld.
  • Team Collaboration: Actively participate as a team member, contributing to the achievement of our objectives.
  • General Administration: Provide general administrative and project support, undertaking additional duties as required to support the smooth functioning of our office.
Requirements
  • Communication Skills: Well-developed written and interpersonal communication skills, demonstrating the ability to convey complex information clearly and concisely.
  • Relationship Building: Ability to build and sustain relationships, facilitating collaborative delivery of customer-focused outcomes.
  • Analytical Acumen: Demonstrated ability to research, analyze information, identify issues, and provide evidence-based recommendations.
  • Priority Management: Proven experience in managing competing priorities in a fast-paced environment, showcasing adaptability and resilience.
About Us

We are a leading provider of public sector services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about making a difference in the lives of our customers, and we are committed to excellence in everything we do.