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Manager of Exceptional Guest Experiences

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Sydney, New South Wales, Australia beBeeLeader Full time $100,000 - $120,000

Job Title: Venue Manager

The Sovereign Room at The Star Sydney is seeking a skilled and experienced Venue Manager to oversee its daily operations.

  • Key Responsibilities:
  • Ensure impeccable standards of professionalism and commitment to guest and team experience
  • Build a culture that delivers exceptional service and thrilling experiences aligned with the company's values
  • Manage day-to-day operations, meeting quality, standards, and expectations of guests daily
  • Review and analyse daily operational needs, maintaining beverage, labour, product, and expenses within budget
  • Atract and develop talent, owning the performance of your team

Required Skills and Qualifications:

We are looking for a proven leader with experience in developing large teams, planning and resourcing people and products, performance management, controlling labour costs, and operating expenses. Your ability to manage high-end restaurants, bars, or outlets is essential, as well as flexible availability to meet the demands of a 24/7 business.

About You:

You are hands-on in your operational approach, passionate about developing your career, and leverage your leadership skills to encourage and support your team in delivering exceptional and personalised service to guests. Your role will be pivotal in shaping the success of the Sovereign Room, providing a fine dining experience.