Operational Team Lead

2 weeks ago

Port Douglas, Queensland, Australia beBeeDutyManager Full time $60,000 - $80,000

As a leader in hospitality, you will oversee daily operations and maintain the high standards of our hotel.

You will be responsible for managing guest arrivals and departures, handling general inquiries, creating personalized guest experiences, and resolving complaints through negotiation with relevant parties.

You will also supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met, focusing on attention to detail.

As an expert on the hotel and local community, you will exceed guest expectations by having in-depth knowledge.

You will be a confident and welcoming leader, creating a supportive environment for your team to grow and reach their potential.

Develop and execute team-building activities for your team, and build relationships with guests through engaging experiences and thoughtful service.

Understand the impact of departmental operations on overall property financial goals and manage to achieve or exceed goals.

About You:

  • Experience working with property management systems like

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