Social Services Specialist

1 day ago

City Of Gosnells, Australia beBeeDiversity Full time $60,000 - $80,000
About Our Team

We are seeking a highly skilled Assessment and Referral Professional to join our team. The successful candidate will be working in a call room environment, conducting assessments with individuals who are experiencing or at risk of homelessness, providing information, and making referrals to accommodation and service providers.

This role requires a high volume of communication via telephone, building rapport quickly, and engaging clients. You will work closely in a small team environment supporting clients and daily entry of client notes into client management software.

The working hours will include a rostered basis, 150 hours per four-week period, with shifts including 8:30am-4:30pm, 9am-5pm, and 11:15am-7:15pm, with one Saturday shift per month.

Your Skills and Qualifications
  • You hold a recognised tertiary level qualification, minimum Bachelor's in Social Work, Psychology, Mental Health, Substance Abuse, Behavioural Science, and Aboriginal Studies, Community Development, or related disciplines.
  • You have 1-2 years' experience in social services sector (Level 4).
  • You possess demonstrated high-quality assessment and interview skills.
  • You have highly effective interpersonal skills and communication skills.
  • You exhibit high emotional intelligence and resilience.
  • You have demonstrated experience in engaging and working effectively with young people, individuals, couples, and families, who may be faced with multiple complex issues.
Benefits
  • You will receive comprehensive training and professional development opportunities.
  • You will enjoy annual leave loading at 17.5%.
  • You will receive five days of additional paid leave pro rata.
  • You will benefit from twelve weeks paid maternity leave.
  • You will be provided with discounted corporate health cover.
  • You will have access to study leave of five hours per week after two years of service.
  • You will receive insurance cover to and from work.
  • You will have access to clinical and management supervision.
  • You will be part of an Employee Assistance Program.
How To Apply

To be considered for this position, you must address the selection criteria in your application. You can find the selection criteria by clicking the link below and following the instructions.

Shortlisting will commence upon receipt of applications. We reserve the right to close the position early if needed.

Affirmative Action Employer
  • We value diversity and inclusion in the workplace and welcome applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+, and people with a disability.
  • We support the Uluru Statement from the Heart and are committed to closing the gap between Indigenous and non-Indigenous Australians.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Service Delivery
Industry
  • Community Services

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