
Digital Transformation Leadership Role
2 days ago
Job Title: Digital Transformation Director
This role involves overseeing the planning, execution and successful delivery of a specific program or a workstream of a larger customer program.
The ideal candidate will have strong leadership skills and the ability to manage large-scale software implementation across various domains including managed services, vendor consolidation, digital transformation, business transformation, enterprise resource planning (ERP) transformation and customer relationship management (CRM) transformation.
Responsibilities include managing programs comprising of multiple service lines, engaging with one or more vendors and/or with customers/stakeholders and/or suppliers across multiple geos/regions, of 10 million USD or higher TCV deals.
The role holder is the point of contact for this specific program/workstream and is expected to drive the strategic planning, interface closely with cross-functional teams to ensure execution and successful delivery of the program.
The ideal candidate will possess strong technical and delivery management skills, with the ability to lead and mentor a team for their professional growth.
Key Skills Required:
- Strategic Thinking
- Execution Excellence
- Commercial Acumen for Profits, Revenues and Growth
- Risk and Governance
- Change Management
- Stakeholder Management
- Collaboration
- Outcome Ownership
- Resource Mobilisation
- Agile Implementation In Project
Qualifications:
- 10+ years of progressive experience in technology project and program management, with at least 5 years of experience specifically in managing customer programs
- Excellent understanding of technologies and industry vertical domain areas
- Demonstrated expertise in specified technology areas and awareness of latest trends in the industry
- Strong knowledge of project management methodologies, such as Agile, Scrum, Waterfall, and hybrid approaches, along with a solid understanding of the IT landscape and trends
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