Senior Claims Specialist

4 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $100,000 - $133,333
Job Overview

We are seeking a compassionate and detail-oriented senior claims specialist to manage complex workers' compensation claims and deliver exceptional customer service.

Main Responsibilities:
  • Manage a portfolio of high-risk claims with full decision-making authority.
  • Conduct face-to-face meetings with injured team members to personalize support and monitor recovery progress.
  • Deliver tailored interactions to meet individual needs and act as a key escalation point.
  • Collaborate with stakeholders to drive effective recovery outcomes.
  • Lead case conferencing and return-to-work planning initiatives.
About the Ideal Candidate:

A proven track record of managing complex claims and engaging diverse stakeholders is essential. An empathetic approach, commercial acumen, and ability to lead conversations that drive change will make you an invaluable asset in this role.



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