Senior Claims Specialist – High Value and Complex Claims

4 weeks ago

Melbourne, Victoria, Australia Suncorp Group Full time
Senior Claims Specialist – High Value and Complex Claims

We're seeking a Senior Claims Specialist for a 12-month contract to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability. You'll provide strategic advice, manage litigation, and collaborate with internal legal teams and external counsel. This role is pivotal in ensuring claims are resolved efficiently and fairly, while supporting the technical development of the broader team.

What You'll Do
  • Manage end-to-end claims across class actions, cluster claims, and high-value exposures
  • Provide strategic advice on policy interpretation, litigation, and claim resolution
  • Collaborate with internal legal teams, panel firms, and counsel to manage legal complexities
  • Attend mediations, settlement conferences, and court proceedings as required
  • Support technical oversight and mentoring within the Specialty claims team
  • Develop governance frameworks and reporting for emerging risks and financial impacts
  • Promote alignment of claims strategies across internal stakeholders
  • Contribute to process improvements and cost reduction initiatives
  • Operate within delegated authority and promote a positive risk culture
What You'll Bring
  • Tertiary qualifications in law, business, or insurance (mandatory)
  • Industry qualifications such as Diploma in Financial Services (mandatory)
  • 5–10 years' experience managing complex liability or professional indemnity claims
  • Litigation experience, including briefing panel firms or direct involvement (mandatory)
  • Strong analytical, negotiation, and decision-making skills
  • Excellent communication and stakeholder engagement capabilities
  • Experience mentoring and developing team members
  • Sound knowledge of relevant legislation and claims systems
What You'll Enjoy
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Explore our full benefits:

At Suncorp, we believe our strength lies in the diversity, talent, and passion of our people. We're committed to creating an inclusive culture where everyone feels valued, connected, and empowered to thrive. If you require support or adjustments to participate equitably in our recruitment process or in the workplace, please contact for a confidential conversation.

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Finance and Sales
  • Industries
  • Financial Services and Insurance

We're unlocking community knowledge in a new way. If you require support or adjustments to participate equitably in our recruitment process, please contact for a confidential conversation.


#J-18808-Ljbffr

  • Senior Claims Specialist – High Value and Complex Claims

    4 weeks ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    Senior Claims Specialist – High Value and Complex ClaimsWe're seeking a Senior Claims Specialist for a 12-month contract to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability. You'll provide strategic advice, manage litigation, and collaborate with internal legal teams and...

  • Senior Claims Specialist

    7 days ago

    Melbourne, Victoria, Australia Invisible Partners Full time $167,754 - $186,393 per year

    Location: Melbourne CBD | Hybrid (3 days onsite)Salary range: Level 5 $167,754-$186,393 inc superannuationInvisible Partners is proud to be representing VMIA. VMIA is the Victorian Government's insurer and risk adviser, covering hospitals, schools, emergency services, cultural institutions, and infrastructure. Its purpose is clear and compelling: building...

  • Senior Claims Consultant

    3 weeks ago

    Melbourne, Victoria, Australia at Full time

    Job DescriptionThe Senior Claims Consultant is a specialist role within TAL's Cbus portfolio team, responsible for managing a portfolio of high-value, underwritten TPD claims. You will apply your strong technical expertise and knowledge of the Insurance Contracts Act to navigate complex arrangements and deliver quality outcomes for members. This role also...

  • Senior Claims Consultant

    3 weeks ago

    Melbourne, Victoria, Australia at Full time

    Job DescriptionThe Senior Claims Consultant is a specialist role within TAL's Cbus portfolio team, responsible for managing a portfolio of high-value, underwritten TPD claims. You will apply your strong technical expertise and knowledge of the Insurance Contracts Act to navigate complex arrangements and deliver quality outcomes for members. This role also...

  • Senior Claims Consultant

    5 hours ago

    Melbourne, Victoria, Australia TAL Full time $120,000 - $180,000 per year

    Company Description Flexible Work Hours | Hybrid ModelClear career pathway – a natural stepping stone to a Technical Specialist or Leadership role.Manage complex, high-value claims – work on challenging underwritten TPD, life insurance claims.Flexible and supportive work environment – backed by strong organisational investment and ongoing...

  • Senior Claims Consultant

    2 days ago

    Melbourne, Victoria, Australia TAL Full time $104,000 - $130,878 per year

    Company DescriptionFlexible Work Hours | Hybrid Model Clear career pathway – a natural stepping stone to a Technical Specialist or Leadership role.Manage complex, high-value claims – work on challenging underwritten TPD, life insurance claims.Flexible and supportive work environment – backed by strong organisational investment and ongoing...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia KPMG Australia Full time

    OverviewWe partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value across the entire claims lifecycle.This is a...

  • Claims Specialist

    3 weeks ago

    Melbourne, Victoria, Australia KPMG Australia Full time

    OverviewWe partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value across the entire claims lifecycle.This is a...

  • Liability Claims Consultant

    2 days ago

    Melbourne, Victoria, Australia Crawford and Company Full time $90,000 - $120,000 per year

    Are you an experienced Claims Professional with experience in managing a Portfolio of Personal Injury and Property Liability Claims? If so, this may be your next stepCompetitive Remuneration package commensurate with experienceBe a part of a growing team within a business that is on a growth trajectoryHybrid working arrangements encouragedAbout the...

  • Claims Consultant

    3 weeks ago

    Melbourne, Victoria, Australia TAL Australia Full time

    Join to apply for the Claims Consultant role at TAL Australia Overview The Complex Claims Consultant role will sit within TAL's Cbus portfolio team, responsible for managing a portfolio of high-value, underwritten TPD claims. You will apply your strong technical expertise and knowledge of the Insurance Contracts Act to navigate complex arrangements and...