
Recovery Specialist
15 hours ago
About This Opportunity
">A high performing team is seeking a skilled Recovery Specialist to join their ranks. Based in Mile End, this full-time permanent position offers a unique chance to make a difference in the lives of our members.
About The Role
">- Perform recovery tasks to support successful recovery outcomes
- Manage and action correspondence, processing payments and receipts
- Negotiate settlements and payment arrangements to achieve the best possible outcomes for our members
About You
">- A confident and enthusiastic self-motivated individual who enjoys working in a high performing culture
- Passionate about helping our community and want to make a difference
Key Requirements
">- Experience as a high performing General Insurance Claims Officer
- Proven ability to provide excellent quality of work to our members, including critical thinking and problem-solving skills to inform decision-making
- Sound mathematical, reasoning and negotiation skills
- Sound knowledge of Insurance processes, procedures, and guidelines, together with knowledge of the General Insurance Code of Practice, Privacy Principles, AFCA Dispute Resolution Process and required legislative requirements arising from relevant Acts
- ANZIIF Insurance qualifications (desirable)
About Our Organisation
">We are a leading provider of motor, home, and travel services to over 815,000 members. With a vision to make life better for members and better for our community, we're elevating our offering to include electric-vehicle charging, Solar and Battery and more. We've been innovating since 1903, and we're excited to continue to do so for the next 120 years and beyond.
What We Offer
">- Free premium road service
- Access to our Member Benefits program
- Generous discounts on all products
- Flexible work arrangements
- 12 weeks paid parental leave
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
- On-site Cafe with Barista
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