Technical Support Specialist

2 weeks ago


Gladstone, Australia beBeeEngineer Full time $80,000 - $120,000
Job Overview

This casual on-call role supports clients with desktop, network and EUC issues in the Asia Pacific and EMEA regions.

Key Responsibilities
  • Resolve desktop and network problems
  • Install and upgrade Operating Systems
  • Apply patches and perform hardware/software fixes
  • Configure LAN, WAN, switches and routers (CCNA or higher certification preferred)
  • Administer MS Office installations
Requirements
  • Desktop and network troubleshooting experience
  • Ability to install OS and apply patches
  • Knowledge of WiFi and basic network principles
  • Capacity to carry standard tools and connect to Cisco routers using console cables
  • Proficiency in business English and local language skills
Tools and Equipment
  • Laptop with Windows 8/10 and admin rights
  • Cisco console cable and necessary drivers
  • Putty, TeamViewer, TFTP server, screwdriver set, internet data card


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