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Care Coordinator Specialist
1 month ago
About Us
">At HCF, our mission is to provide high-quality healthcare solutions that cater to the diverse needs of our members. As Australia's largest not-for-profit health fund, we have a long history of putting our members first and delivering on our promise of exceptional care.
We're seeking a talented Care Coordinator Specialist to join our team. In this role, you'll play a vital part in guiding our members through their healthcare journey, empowering them to make informed decisions about their well-being.
What We Offer
- A competitive salary ranging from $70,000 to $90,000 per annum, commensurate with experience.
- A comprehensive benefits package, including 50% subsidy on HCF hospital and extras cover, 18 weeks of parental leave, and discounts on HCF products.
- A collaborative and inclusive work environment that values diversity and promotes continuous learning and growth.
Your Responsibilities
You will be responsible for:
- Providing expert guidance to members on their healthcare options and developing personalized care plans.
- Collaborating with healthcare professionals to ensure seamless care coordination and communication.
- Staying up-to-date with industry developments and best practices to deliver exceptional service.
Requirements
To be successful in this role, you'll need:
- Strong communication and interpersonal skills to build rapport with members and healthcare professionals.
- Excellent problem-solving and analytical skills to navigate complex care scenarios.
- Passion for delivering exceptional customer service and a commitment to member satisfaction.
Culture & Benefits
We value our employees' wellbeing and offer a range of programs and services to support their physical and mental health, including:
- Mental health and wellbeing programs, including workshops, fitness classes, and flu vaccinations.
- Discounts on HCF products, including life, pet, and travel insurance, as well as discounts at Fitness First gyms and Eyecare products.
Next Steps
If you're passionate about delivering exceptional care and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
