Care Services Coordinator

1 month ago

Parramatta Park, Queensland, Australia H1 Group Full time

Job Opportunity:

In Home Aged Care and Disability Intake Officer (Nursing Background)

About Us

H1 Healthcare and Jim's Home Care are committed to delivering high-quality care services under the Home Care Packages (HCP) and National Disability Insurance Scheme (NDIS). We provide trusted, government-approved support that empowers clients to lead lives of choice, dignity, and independence. Specializing in services for seniors and individuals with disabilities, our mission is to offer compassionate and tailored care.

Position Overview

As an Intake Officer with a nursing background, you will be instrumental in the onboarding process, meeting clients face-to-face to assess their needs and establish care plans. You'll serve as a trusted resource, guiding new clients and their families through the initial intake process and ensuring they receive the support and information they need for their unique journey.

Key Responsibilities

  • Conduct home visits with potential and new clients, performing initial assessments and developing individualized care plans.
  • Provide thorough, compassionate customer service, helping clients navigate care options and services.
  • Respond to inquiries via phone, email, and in-person visits, offering comprehensive information about our services.
  • Ensure accurate and prompt documentation in our client management system.
  • Triage and coordinate client intake tasks, liaising with support teams to align services with client goals.
  • Build relationships with clients, their families, and community resources, promoting H1 Healthcare and Jim's Home Care's services.
  • Monitor client satisfaction, engaging in quality improvement initiatives.
  • Support clients from diverse backgrounds, engaging with our cultural support services as needed.

Essential Criteria

  • Nursing qualification and experience in community-based care, aged care, or disability services.
  • Knowledge of HCP and NDIS guidelines, compliance standards, and funding policies.
  • Proven experience with intake assessments and care planning.
  • Strong interpersonal skills, attention to detail, and the ability to work independently.
  • Current Police Clearance, Working with Children Check, valid driver's license, and an insured vehicle for client visits.

What We Offer

  • A competitive salary range of $70,000 - $90,000 per annum, depending on experience.
  • Full-time role with opportunities for growth and career advancement.
  • Management and administrative support within a supportive and collaborative environment.
  • Ongoing professional development and training.

  • Care Coordinator

    2 months ago

    Parramatta Park, Queensland, Australia Bolton Clarke Full time

    Job Title: Service CoordinatorJob Summary: We are seeking a skilled Service Coordinator to join our team at Bolton Clarke. In this role, you will provide service coordination for care recipients receiving Home Care Packages funded by the Commonwealth Government.Key Responsibilities:Service Coordination: You will receive calls from the Customer Service Centre...

  • Care Coordinator for Home Care Packages

    1 month ago

    Parramatta Park, Queensland, Australia Bolton Clarke Full time

    About Bolton ClarkeBolton Clarke is a leading provider of home care services, dedicated to supporting older Australians and people with disabilities to live independently in their own homes.Job Title: Service CoordinatorLocation: ParramattaSalary: $18,550 per year (competitive salary + super)Job Description:Care Coordinator RoleThe Service Coordinator will...

  • Lead Care Coordinator

    4 weeks ago

    Parramatta Park, Queensland, Australia Bolton Clarke Full time

    Transformative Career OpportunityWe are seeking a seasoned Clinical Care Manager to join our team at Bolton Clarke, a leading not-for-profit aged care provider. As a key member of our multidisciplinary team, you will play a vital role in delivering high-quality support and maintenance services to clients receiving Home Care Packages funded by the...

  • Service Operations Coordinator

    4 weeks ago

    Parramatta Park, Queensland, Australia Synaco Global Recruitment Full time

    About Synaco Global RecruitmentWe are a leading recruitment agency that prides ourselves on delivering exceptional results for our clients and candidates.Job DescriptionJob Title: Service Operations CoordinatorLocation: SmithfieldEstimated Salary: AU$65,000 - AU$75,000 per annumWe are currently seeking an experienced Service Operations Coordinator to join...

  • Professional Care Manager Role

    1 month ago

    Parramatta Park, Queensland, Australia Bolton Clarke Full time

    Bolton Clarke, Australia's largest independent not-for-profit aged care provider, is seeking a highly skilled Professional Care Manager to join our team.About the RoleThis exciting opportunity will see you manage the implementation and delivery of support & maintenance for clients receiving Home Care Packages funded by the Commonwealth Government. You will...

  • Childcare Coordinator

    4 weeks ago

    Parramatta Park, Queensland, Australia Camp Australia Full time

    About Camp AustraliaWe are a leading provider of out-of-school care services, committed to delivering high-quality programs that cater to the needs of children and families. Our mission is to create a safe, inclusive, and engaging environment where children can grow, learn, and thrive.Job Title: Childcare Coordinator - Baulkham Hills Service LeaderThe...

  • Customer Service Coordinator

    4 weeks ago

    Parramatta Park, Queensland, Australia Chandler Macleod Full time

    About the RoleWe are seeking a highly organized and proactive Customer Service Coordinator to join our team in Sydney's Western suburbs. This is an excellent opportunity for individuals with a passion for delivering exceptional customer service and a strong desire to work in a fast-paced environment.ResponsibilitiesProcess customer orders accurately and...

  • Home Care Support Professional

    1 month ago

    Parramatta Park, Queensland, Australia Just Better Care Full time

    About UsAcross Australia, Just Better Care provides in-home aged care and disability support services. We empower individuals to live independently in their own homes, staying connected to their local community.Role OverviewThis role is ideal for caring and compassionate professionals who want to make a positive difference in the lives of our valued...

  • Compassionate Home Care Support Worker for Ryde Residents

    1 month ago

    Parramatta Park, Queensland, Australia Just Better Care Full time

    About Just Better Care:We provide in-home aged care and disability support services, enabling people to live independently across Australia.Our experienced team makes this possible by providing high-quality support services to our valued customers.Apart from the job description below, our dedicated staff are committed to making a positive difference in your...

  • Nursing Professionals Sought for Community Care Roles

    1 month ago

    Parramatta Park, Queensland, Australia Home Care Nurses Full time

    About Us: Home Care Nurses Australia is a leading provider of community nursing, disability, and aged care services. Our focus on delivering high-quality care in a supportive environment has earned us a reputation as a leader in the industry.We're Looking For: We are seeking skilled nursing professionals to join our team in the Parramatta area. If you have a...

  • Nursing Intake Officer

    2 months ago

    Parramatta Park, Queensland, Australia H1 Group Full time

    Job Opportunity: In Home Aged Care and Disability Coordinator About Us H1 Group and Jim's Home Care are committed to delivering high-quality care services under the Home Care Packages (HCP) and National Disability Insurance Scheme (NDIS) and ICare. We provide trusted, government-approved support that empowers clients to lead lives of choice, dignity, and...

  • Critical Care Nursing Opportunities in Regional NSW

    4 weeks ago

    Parramatta Park, Queensland, Australia Prospero Health & Social Care Full time

    We are seeking dedicated critical care nurses to join our team at Prospero Health & Social Care.About the RoleThis is an exciting opportunity for experienced ICU nurses to make a difference in regional NSW. As a critical care nurse with Prospero Health & Social Care, you will have the chance to work with a supportive team and gain valuable experience in a...

  • Experienced Babysitter Wanted for Parramatta Child

    4 weeks ago

    Parramatta Park, Queensland, Australia Care Full time

    About CareWe are a family-based childcare provider dedicated to delivering high-quality care services.Job DescriptionWe are seeking an experienced and reliable babysitter to join our team in taking care of our child.ResponsibilitiesProvide top-notch care and companionship to our child.Develop engaging activities that promote learning and...

  • Experienced Babysitter Wanted in Parramatta

    3 weeks ago

    Parramatta Park, Queensland, Australia Care Full time

    Job Title: Experienced Babysitter Wanted in ParramattaCompany Overview: At Care, we understand the importance of providing quality care for our children. As a reputable childcare service provider, we are seeking an experienced babysitter to join our team.Salary: $35-$40 per hour (negotiable based on experience)Job Description: We require someone who is...

  • Reliable Childcare Provider Wanted

    4 weeks ago

    Parramatta Park, Queensland, Australia Care Full time

    Care is seeking a responsible and energetic nanny with experience to help us care for our child. We require someone who is reliable, trustworthy and able to engage in fun activities with our child.We offer a competitive salary of $60,000 per annum, which includes generous benefits and opportunities for growth and development. If you are looking for a...

  • Experienced Childcare Provider Wanted in Parramatta

    1 month ago

    Parramatta Park, Queensland, Australia Care Full time

    **Job Title:** Experienced Childcare Provider Wanted in Parramatta We are seeking a reliable and experienced childcare provider to take care of our child in the Parramatta area. As a responsible and caring individual, you will be expected to provide a safe and nurturing environment for our child. The ideal candidate will have experience in childcare and...

  • Aged Care Professional

    4 weeks ago

    Bentley Park, Queensland, Australia Juniper Full time

    About JuniperWe are one of Western Australia's largest non-profit, local aged care providers. Our mission is to deliver exceptional care and support services for older Western Australians.Job SummaryWe are seeking an experienced Registered Nurse to join our team at Juniper Annesley, Bentley. As a key member of our care team, you will be responsible for...

  • Logistics Operations Coordinator

    1 month ago

    Parramatta Park, Queensland, Australia People2People Full time

    Are you a skilled administrator looking for a challenging role in the warehouse industry? We have an exciting opportunity for a talented Logistics Operations Coordinator to join our innovative client in Parramatta. This is a full-time position supporting their day-to-day warehouse operations.Key Responsibilities:Process invoices using ERP systemsManage order...

  • Critical Care Nurse

    1 month ago

    Parramatta Park, Queensland, Australia Prospero Health & Social Care Full time

    OverviewWe are seeking experienced Emergency Nurses to join our team across various locations in Western New South Wales. This is a fantastic opportunity for dedicated professionals to make a difference in the lives of our patients and communities.Compensation PackageThe successful candidates can expect to receive NSW Award rates, inclusive of casual...

  • Customer Service Coordinator

    1 month ago

    Parramatta Park, Queensland, Australia Matrix Education Full time

    At Matrix Education, we are seeking a Customer Service Representative to join our team at one of our Sydney campuses.The successful candidate will provide exceptional customer service and support to our clients, while also contributing to the continuous improvement of our processes to meet their needs.We offer competitive remuneration rates of $25-$35 per...