Porter

4 days ago

Adelaide, South Australia beBeeCustomerService Full time $59,000 - $79,000
Job Title: Hospitality Team Member

Pullman Adelaide is a renowned hotel with a strong reputation for excellence in customer service. As a key member of our team, you will play a vital role in ensuring that our guests receive the highest level of care and attention.

Key Responsibilities
  • Provide exceptional customer service by responding to requests promptly and efficiently.
  • Participate in training programs to enhance your skills and capabilities.
  • Promote hotel facilities through strong product knowledge.
  • Maintain a high level of professionalism and ensure confidentiality is maintained at all times.
  • Attend to guest requests efficiently and effectively, striving to provide Total Guest Satisfaction.
Requirements
  • Previous experience in a hospitality environment is desirable but not essential.
  • Excellent communication and interpersonal skills are essential.
  • A strong attention to detail and ability to work independently is required.
  • Flexibility with regards to shifts and ability to work rotating rosters is necessary.
  • Computer literacy and proficiency in Opera PMS is advantageous.
  • Impeccable grooming and presentation are expected.
Benefits
  • All Hearts Employee Benefit Card offering discounted rates worldwide.
  • Opportunity to develop your talent and grow within the hotel.
  • Duty Meal and laundered uniform provided.

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