People Services Advisor

2 days ago


North Melbourne, Victoria, Australia Country Road Group Full time
About the Role

We are seeking a highly motivated and organized People Services Advisor to join our team at Country Road Group. As a key member of our People Operations team, you will play a critical role in supporting the delivery of business initiatives and providing exceptional advisory, project, and service support across key capabilities.

Key Responsibilities
  • Employee Support: Provide timely and accurate support to employees on various matters, including employee letters, internal transfer requests, contracts, and changes to organizational structure.
  • HR Administration: Assist with employee management, including performance review support, allowance calculations, service recognition, and termination.
  • Reporting and Analytics: Create reports for HR partners on a weekly and monthly basis to track key metrics and trends.
  • Stakeholder Engagement: Develop and maintain relationships with key stakeholders and Centres of Expertise (COEs) to deliver key people projects.
  • System Navigation: Assist and navigate multiple HR/Payroll systems to ensure seamless data management.
  • Escalation and Resolution: Expedite and resolve employee queries, concerns, and grievances with high accuracy.
Key Capabilities
  • HR Experience: Demonstrated experience in a high-volume HR administration role, with a proven ability to manage and maintain stakeholder relationships.
  • Industry Knowledge: Previous experience working in Retail or a similar industry, with a strong understanding of the sector's challenges and opportunities.
  • Communication and Excel Skills: Highly developed communication and intermediate Excel skills, with the ability to analyze and present data effectively.
  • Collaboration and Adaptability: Ability to work in a multi-disciplinary, collaborative, fast-paced retail environment, with a willingness to adapt to changing priorities and deadlines.
About Us

Country Road Group is one of Australasia's largest Lifestyle Brand Houses, comprising iconic brands such as Country Road, POLITIX, Trenery, Witchery, and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality. We are committed to operating ethically, sustainably, and responsibly, and we are seeking like-minded individuals to join our team.



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