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Advanced ServiceNow Professional
2 weeks ago
The role of a Technical Consultant involves delivering exceptional ServiceNow projects and services to clients across the Asia-Pacific region.
As a high-performing member of our consulting team, you will be responsible for developing, configuring, and customizing the ServiceNow platform to meet business requirements.
You will collaborate with cross-functional teams to prioritize and address business needs, explore and test ServiceNow's out-of-the-box capabilities before considering custom builds, and conduct code reviews and quality control to ensure maximum efficiency.
Additionally, you will develop scoped applications, workflows, and other UI elements for custom solutions and enhancements, provide guidance and expertise to support platform growth and development, conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders, debug technical issues and develop innovative solutions, produce and execute test cases to maintain software quality, and document code and application functionality.
Required Skills and Qualifications- A degree in IT, Computer Science, or a related field.
- ServiceNow certifications:
- ServiceNow Certified System Administrator (CSA).
- Certified Implementation Specialist (CIS) ITSM and 1+ additional CIS certification.
- ServiceNow Suite Certified (e.g., ITSM, HR, or CSM).
- Proven experience delivering high-quality ServiceNow solutions and development.
- Ability to create build documentation, solution designs, and detailed design specifications.
- Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
- Exceptional written and verbal communication skills.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status shows that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best-in-class reward and recognition programs flexible work, volunteering leave, and more.
- We live our values of aspiration, trust, and empathy, all day, every day.
As an inclusive employer, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders.