Advisory Solution Consultant

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is currently seeking an Advisory Solution Consultant to provide technical sales partnership and to provide customers within the Financial Services industry with product and solution advice during sales pursuits. The Solution Consultant will participate in the acquisition and retention of customers by utilising world-class technical pre-sales solution consulting techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform.

**What you get to do in this role**:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives
- Interview customers both face to face and remotely to uncover their technology and business needs
- Assist the sales personnel in the qualification of enterprise customer needs
- Lead non-technical discussions with your customers to help define business objectives that ServiceNow can address and what the value of those objectives are
- Sell the value of our solution, not the features and functionality of the products
- Provide mentoring and training to peers and other colleagues in the organization
- Support and sometimes lead regional marketing events - user conferences, trade shows, webinars, etc
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
- Have a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required for demo and POC/POC
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc in preparation for deployment

**Qualifications** To be successful in this role you have**:

- 7+ Years of enterprise software pre-sales experience (Solution Consulting, Pre-Sales Engineering)
- Experience working with and selling to large enterprises (5000+ employees)
- Experience selling into Financial Services based organizations (Insurance, Banking, Wealth/Asset Management)
- Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complimentary technologies.
- Strong understanding of shared services/support center environments.
- Exhibits prior or current technical expertise in enterprise SaaS based web technologies and the ability to learn new technology quickly.
- Exhibits a degree of technical expertise and understanding
- Able to articulate and logically communicate concepts with both technical and non-technical audiences.
- Exceptional communication and presentation skills to include technical and business concepts.
- Proven technical aptitude in learning new technology and solutions quickly
- Understanding of and experience selling to enterprise architecture.
- ITIL4 or ITILv3 foundation certification highly desired but not required.
- ServiceNow Certified System Administrator (CSA) certification highly desired but not required
- Advanced ServiceNow Certifications including Certified Application Developer (CAD) or Certified Implement