Service Process Coordinator

2 weeks ago

Barton, Australia Fujitsu Full time

About the Role

We are seeking a highly skilled Service Process Controller to join our team at Fujitsu. As a key member of our Asset Management team, you will be responsible for the maintenance of hardware and software asset details registered within our Configuration Management Database.

About You

To be successful in this role, you will have a strong background in logistics and asset management, with previous experience updating and maintaining a CMDB. You will also have excellent communication and teamwork skills, with the ability to work under pressure and meet deadlines.

Responsibilities and Accountabilities:

  • Control the receipt, identification, storage, and withdrawal of all supported assets within the Database.
  • Review Install, Move, Add, or Change Requests.
  • Reconcile asset movements against IMACs.
  • Implement Requests for Change assigned to Asset Management.
  • Administer procurement of new assets.
  • Manage imports of asset data.
  • Verify accuracy of database against physical environment.
  • Initiate and assist in the development and maintenance of Asset Management process, policy, and procedure documents.

Requirements and Experience:

  • At least 3 years of previous experience in logistics.
  • Previous experience updating and maintaining a CMDB.
  • Ability to work within a team.
  • Previous experience conducting change requests.
  • Ability to work under pressure and meet time constraints.
  • Must have current or reinstatable AGSVA Security Clearance.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.

We put people first:

  • We believe in the power of diversity to drive innovation.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • We have an excellent reputation across the region and globally.
  • We offer best-in-class reward and recognition programs, flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

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