Service Process Controller

6 days ago

Barton, Australia Fujitsu Full time
About the Role

We are seeking a highly skilled Service Process Controller to join our team at Fujitsu. As a key member of our organization, you will be responsible for maintaining the accuracy and integrity of our Configuration Management Database (CMDB).

Key Responsibilities:

  • Control the receipt, identification, storage, and withdrawal of all supported assets within the CMDB.
  • Review and process Install, Move, Add, or Change (IMAC) requests to ensure accurate asset tracking.
  • Reconcile asset movements against IMACs to maintain data consistency.
  • Implement Requests for Change assigned to Asset Management to ensure seamless service delivery.
  • Administer the procurement of new assets to ensure timely and cost-effective acquisition.
  • Manage the import of asset data to maintain up-to-date records.
  • Verify the accuracy of the CMDB against the physical environment to ensure data integrity.
  • Contribute to the development and maintenance of Asset Management process, policy, and procedure documents to support the successful delivery of the service.

Requirements and Experience:

  • At least 3 years of experience in Logistics or a related field.
  • Previous experience updating and maintaining a CMDB.
  • Ability to work collaboratively within a team environment.
  • Previous experience conducting change requests.
  • Ability to work under pressure and meet time constraints.
  • Current or reinstatable Australian Federal Government Security Clearance.

Why Fujitsu?

We are an organization that values diversity, equity, and inclusion, and we strive to create an inclusive environment where our people can bring their full selves to work. We offer a range of benefits, including flexible work arrangements, volunteering leave, and a commitment to promoting diversity and inclusion.

We are an equal opportunities employer and welcome applications from women and gender-diverse people, Aboriginal and Torres Strait Islander people, Máori and Pacific people, LGBTI+ people, people with a disability, culturally and linguistically diverse people, and veterans and emergency responders.

If you are a motivated and detail-oriented individual with a passion for asset management, we encourage you to apply for this exciting opportunity to join our team at Fujitsu.

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