Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at the John McVeity Centre.
Key Responsibilities- Oversee day-to-day operations at the John McVeity Centre, ensuring a high level of customer satisfaction.
- Provide administrative support to bookings of sporting activities, functions, and other activities at the centre.
- Deliver exceptional customer service to users of the centre, responding to enquiries, complaints, and requests in a professional and courteous manner.
- Operate the centre's canteen, ensuring efficient and effective service.
- Ensure the set up and pack down of hired spaces by user groups, adhering to hire agreements.
- Support a variety of sport and recreation activities, promoting a positive and inclusive environment.
- Experience in a sport and recreational facility, community canteen, or kiosk environment, including the dispensing of food and beverages.
- High level of customer service experience, with a proven ability to work with minimal supervision.
- Cash handling skills, including Eftpos, cash, and online transactions.
- Proven ability to effectively use ICT systems, including H&L, booking systems, and the Microsoft suite.
- Certificate in Community Services, Retail, Hospitality, or a similar discipline is desirable but not essential.
As a valued member of our team, you will enjoy a competitive and attractive hourly rate, a true casual employment opportunity, and the chance to make a real difference in our community.
We value inclusion and diversity, and we are committed to creating a workplace that is welcoming and inclusive for all.
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