Customer Service Representative

3 days ago


Elizabeth, Australia Dusk Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in one of our 140+ stores across Australia and New Zealand.

Key Responsibilities
  • Deliver exceptional customer experiences, ensuring every customer leaves our store feeling satisfied and valued.
  • Contribute to achieving key performance indicators (KPIs) and store success, by providing outstanding sales and customer service.
  • Work collaboratively with colleagues to create a positive and supportive work environment, and contribute to visual merchandising and store displays.
  • Develop and maintain a deep understanding of our products, and share this knowledge with customers to enhance their shopping experience.
  • Ensure our store is always visually appealing and well-maintained, and make recommendations for improvement.
About You
  • You have a passion for delivering exceptional customer experiences and exceeding expectations.
  • You are a team player who is committed to collaboration and continuous improvement.
  • You are motivated, enthusiastic, and have a can-do attitude, with a willingness to learn and grow.
  • You are a positive and energetic individual who brings a spark of fun to your work, making every customer interaction a delightful experience.
What We Offer
  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in our monthly bonus program.
  • A supportive and nurturing environment that encourages growth and development.
  • The chance to 'start here, go anywhere' and build a rewarding career with Dusk.


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