
Customer Service Leadership Opportunity
4 days ago
Job Summary:
We are seeking a highly motivated Customer Service Leader to lead our customer service team. Key responsibilities include:
- Leading the customer service team and supporting daily branch operations
- Providing exceptional customer service using excellent communication skills
- Keeping customers informed about delivery timelines
- Conducting repair inspections and converting repairs into sales opportunities
- Raising job authorities and invoices using our branch computer system
We are looking for individuals who are caring, collaborative, genuine, and driven. If you have:
- A passion for delivering customer service excellence
- Experience in managing or leading teams in a fast-paced environment
- Excellent communication and organisational skills
We'd love to hear from you.
The successful candidate will be responsible for leading the customer service team, providing exceptional customer service, and keeping customers informed about delivery timelines.
In this role, you will work closely with the team to achieve business objectives, provide support during peak periods, and maintain high levels of customer satisfaction.
If you are passionate about delivering customer service excellence and have experience in managing or leading teams in a fast-paced environment, we encourage you to apply.
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