Financial Collections Specialist

2 days ago

Sunshine Coast, Australia beBeeAccountant Full time $60,000 - $80,000
Accounts Receivable Officer Job Description">

We are seeking an experienced Accounts Receivable professional to join our dynamic team. As a pivotal role, you will be responsible for managing Accounts Receivable and supporting financial operations across the organization.

This position is focused on processing credit applications, maintaining debtor records, preparing and issuing invoices, managing daily payment processing, and responding to debtor inquiries.

You will also be responsible for monitoring overdue accounts, reviewing and processing commissions and travel agent payments, and assisting with month-end and year-end financial closing activities.

This role requires strong proficiency in financial and accounting procedures, including advanced Excel skills. You will work closely with sales, front desk, and reservation teams to ensure billing accuracy and promptly resolve discrepancies.

  • Main Responsibilities:
  • Process credit applications and establish AR accounts with accuracy.
  • Maintain and update debtor records, verifying creditor details and invoicing documentation.
  • Prepare and issue invoices for services, room rates, city ledger transfers, and monthly statements.
  • Manage daily payment processing and reconciliations, including cheques, credit card transactions, and ledger adjustments.
  • Respond to debtor inquiries, collaborating with internal teams and banks to resolve disputes and refunds.
  • Monitor overdue accounts and escalate unresolved issues to the Financial Controller.
  • Review and process commissions and travel agent payments, ensuring timely and accurate posting.
  • Assist with month-end and year-end financial closing activities, including reconciliations and journal entries related to receivables.
  • Prepare regular reports on outstanding debts, aging analyses, and credit reviews for management.
  • Collaborate closely with sales, front desk, and reservation teams to ensure billing accuracy and promptly resolve discrepancies.

Requirements:

  • Tertiary qualification in Finance, Business, or related field preferred, or equivalent accounting/finance experience.
  • Previous industry experience is an advantage.
  • Strong proficiency in financial and accounting procedures, including advanced Excel skills.
  • Exceptional attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with a customer-focused approach.

About Us:

We value diversity and inclusion and strive to create an inclusive workplace that reflects the communities we serve. We welcome applicants from diverse backgrounds and offer reasonable adjustments to support those with disabilities.

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