Financial Collections Specialist

3 days ago

Gold Coast, Queensland, Australia beBeeCollector Full time $62,000 - $83,500

Air Liquide Healthcare Australia are a leading supplier of medical gases, homecare and sleep services.

The successful applicant will work as a member of a small team responsible for timely and accurate allocation, electronic posting and collection of all account payments thus maintaining an accurate aged trial balance and contributing to reducing overall debt held through strong communication, negotiation and relationship building skills.

Due to a relocation of the business unit to Queensland, we have multiple positions available in accounts receivable.

**How will you CONTRIBUTE and GROW?**:

- Maintain an accurate aged trial balance as required
- Ensure set KPI's/Targets are met in relation to collections, credit balances and aged debt
- Deal with inbound and outbound accounts and collection calls
- Deal with inbound correspondence relating to accounts receivable activities
- Liaise with staff to resolve customer enquiries and to obtain information necessary to complete collection activities
- Identify those accounts/groups of accounts that are having difficulty collecting and coordinate with state sales teams to facilitate the collection of these debts
- Liaise with agencies regarding delinquent debtors, as per policy
- Raise and process credit notes where appropriate with supporting documentation
- Raise and process account journals as required
- Data entry/account maintenance in the Great Plains system
- Comply with policies and regulations applicable to the role
- Conduct all activities in accordance with requirements of the Quality Management System

**Required Skills and Qualifications**:

  • Previous experience in handling account enquiries, managing accounts receivable and/or undertaking collection activities
  • Demonstrated commitment to providing exceptional service and helping resolve customer queries and complaints
  • Strong computer literacy with ability to manage multiple databases for data entry and drawing information efficiently
  • Enjoyment from working in a fast-paced environment
  • Ability to thrive in an occupation requiring accountability, accuracy, and efficiency
  • Solutions focussed and thinking 'outside of the box' to solve practical problems and respond to enquiries

**Benefits**: This is an opportunity to be challenged in a business that wants to support your growth and provide opportunities to learn.

**About Us**: A world leader in gases, technologies and services for Industry and Health, we serve over 3.8 million customers and patients worldwide.

**Our Differences make our Performance**: We are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders and cultures across the world.

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