
Rail Operations Specialist
2 days ago
- Deliver exceptional customer service on rail services
- Maintain a safe environment on and around the rail network
- Operate ticket sales, make platform announcements, assist passengers, and maintain station cleanliness and facilities
- Assist during disruptions by coordinating bus replacements and supporting timely train departures
- Achieve alignment with core values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, and Human Rights
- Hold a valid driver's license and own reliable transportation
- Complete Year 10 or equivalent
- Work independently and proactively without supervision
- Adapt to changing environments
- Prior experience in customer service and operational settings
Self-motivated individuals prioritizing customer service and safety are ideal candidates. A strong safety culture, adherence to company values, and excellent communication skills are essential.
What We Offer- Gain a Certificate 3 in Rail Customer Operations through intensive training
- Competitive remuneration package including hourly rate plus loadings and penalty rates
- Free Myki travel
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