Rail Operations Specialist

2 days ago


Bendigo, Victoria, Australia beBeeCustomerService Full time $57,040 - $86,620
Key Roles
  • Deliver exceptional customer service on rail services
  • Maintain a safe environment on and around the rail network
  • Operate ticket sales, make platform announcements, assist passengers, and maintain station cleanliness and facilities
  • Assist during disruptions by coordinating bus replacements and supporting timely train departures
Essential Skills and Qualifications
  • Achieve alignment with core values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, and Human Rights
  • Hold a valid driver's license and own reliable transportation
  • Complete Year 10 or equivalent
  • Work independently and proactively without supervision
  • Adapt to changing environments
  • Prior experience in customer service and operational settings
About the Ideal Candidate

Self-motivated individuals prioritizing customer service and safety are ideal candidates. A strong safety culture, adherence to company values, and excellent communication skills are essential.

What We Offer
  • Gain a Certificate 3 in Rail Customer Operations through intensive training
  • Competitive remuneration package including hourly rate plus loadings and penalty rates
  • Free Myki travel


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