Customer Service Administrator

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000

Administrative Support Professional

We are seeking a skilled administrative support specialist to join our team.

Your Key Responsibilities:

  • Provide information to clients about solutions and services offered
  • Ensure accurate and prompt order processing, complaint handling, and customer service
  • Support internal departments including finance and account management
  • Maintain records of client interactions, transactions, comments, and complaints
  • Listen and respond to clients' needs in a timely and professional manner
  • Create and maintain client accounts including master data and pricing
  • Ensure accurate and complete order lifecycle from entry to invoicing and delivery
  • Provide exceptional customer satisfaction and support

Requirements:

  • Excellent communication skills, with a friendly and approachable phone manner
  • Possess a positive attitude and strong customer focus
  • Prior experience in servicing a diverse customer base is highly desirable
  • A team player who can add value in a dynamic business environment
  • Intermediate Microsoft Office skills are essential for this role

About This Role:

This is an excellent opportunity to develop your skills in administration, customer service, and team collaboration.

What We Offer:

We offer a competitive salary, opportunities for career growth and development, and a supportive work environment.



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