Customer Service Administrator

3 days ago

Melbourne, Victoria, Australia Australian Caravan Centre Full time $35,000 - $70,000 per year

Australian Caravan Centre are currently recruiting, and an exciting full-time opportunity exists for a Customer Service Representative to join our team at ourdealership located in Craigieburn.

As the go-to person to our Customer Service department, you will thrive on the providing administrative support to facilitate progress towards Australian Caravan Centre (ACC) goals. You will have experience in handling a wide range of administrative support related tasks and the ability to work alongside another Administrator. To be consider for this role, you must demonstrate a strong customer service background.

Full time position

Monday – Friday

8.00am – 4.00pm 

Craigieburn location

$ $35.00 p/h + Superannuation 

Your key responsibilities will be:

  • Provide excellent customer service to our customer base, answering their enquiries while liaising with the Service Manager.
  • Checking in customers with their caravans.
  • Assist the Dealership in day-to-day administrative tasks including but not limited to invoicing, responses and phone calls as well as face to face customer service.
  • Booking repairs and service appointments.
  • General ad-hoc tasks as required including phone calls and e-mails.

About you:

  • Ability to work in a team, be self-motived and pro-active
  • Confident, driven to succeed and a willingness to learn with a focus on upskilling and growth
  • Competent computer skills
  • Previous administration experience in the industry is highly regarded, but not essential
  • Passion for caravan and camping is highly regarded

To apply please submit a CV and a cover letter highlighting your suitability for this position through Seek, including your availability. 

The successful candidate must provide a current police check.

Only Shortlisted candidates will be notified.

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