Professional Guest Experience Provider

1 week ago

Sydney, New South Wales, Australia beBeeHospitality Full time $72,000 - $84,000

Creating Memorable Experiences

The role of the Lobby Concierge is pivotal in delivering exceptional guest experiences at corporate offices. This involves ensuring that all visitors and employees are assisted in a welcoming, professional, and friendly manner.

A key aspect of this position is identifying opportunities to elevate the experience and address issues before they become problems. Regular floor walks play a crucial role in achieving this goal.

Communication with client teams is essential in preparing for client meetings. Ensuring that all necessary resources are available is vital to providing an outstanding experience.

The Lobby Concierge is also responsible for managing the client suites environment. This includes maintaining cleanliness, organization, and brand consistency.

Additionally, this role entails providing knowledgeable assistance with technology and presentation equipment in meeting rooms. Arranging and overseeing catering services, as well as acting as a central point of contact for client-related queries and wayfinding within the suites, are other critical responsibilities.

This position requires a unique blend of hospitality skills, technical knowledge, and business acumen. If you have a passion for delivering exceptional service and creating memorable experiences, this role may be an excellent fit.

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