Automotive Support Specialist

1 day ago


Sydney, New South Wales, Australia beBeeCare Full time

Located in Concord, we are seeking a skilled Automotive Support Specialist to join our team.

This is an exciting opportunity for a dynamic individual to work with a global business providing tailored customer assistance solutions to leading automotive OEM's, Insurers, Fleet companies and service businesses.

We are looking for someone who can handle inbound calls from customers with vehicle related issues or concerns. You will use your strong problem solving skills to work with customers, dealer networks and OEMs to find solutions and achieve win/win outcomes.

You don't need to be a mechanic, but you will need to understand the basics around vehicles. However, you will need to have excellent communication skills with the ability to interpret customer issues and take initiative to work cases through to completion.

You will be working in a modern office environment with a highly organised team who share a common goal. You will be resilient with a positive attitude and solid computer literacy.

Our client offers structured training and onboarding, 40 hours per week (8am - 4pm or 12 noon - 8pm, rotating rosters), along with career progression as the business continues to expand.

If you are an Australian Citizen or Resident, or have full working rights in Australia, this could be an ideal opportunity for you to develop your career.



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